Why you should purchase your next projector from AVPartner.com

23 Years of Experience .
Ford knows cars. Microsoft knows computers. AVP knows projection technology.

Yes, you can purchase our audio-visual technology online just like any online store.

But what we provide in terms of fanatical customer service, is a whole lot more. We understand that LCD projector technology, interactive whiteboards and audio-visual accessory technologies can be a little overwhelming. Figuring out the correct resolution, number of lumens, compatibility, adaptability, congruability (I made that one up) – it's certainly not like popping onto Amazon.com and throwing a Danielle Steele book into your shopping cart.

That's why we encourage people who visit our site to call us , email us or chat with us via Live Help . Only then will you see what has made AVPartner the go-to audio-visual source for thousands of satisfied customers.

Do business with our team and customer service will take on a whole new meaning. Our customer service management staff will bend over backwards to make sure you're taken care of. And we see the evidence every day with letters and email testimonials from customers showing their appreciation for attention to their needs.

If you're experienced with projectors and interactive whiteboards, we will give you our best price and send you on your way. If you have some questions or doubts, our audio-visual experts will keep you on the phone or chat until everything's answered. You see, we aren't an Internet company – we're a service company. Call one of our expert audio-visual consultants and find out for yourself.

We have it.
With the backing of a billion dollar company, we have the buying power to stock the projectors that are impossible to find elsewhere. In addition, we carry most projector models from the leading brands. What's best is that the product you see today can be in your hands tomorrow, in most cases.

Start saving money today.
Projection technology has dramatically dropped in price over the last few years, however most projectors still cost a thousand dollars or more. Surfing the Internet for a few minutes will give you a lesson in projector price ranges--the high end of the spectrum. Call and speak to one of our sales consultants and you'll quickly learn how much you are able to save by buying from AVPartner.

Authorized and Preferred Dealer
Buyer beware – There are many audio-visual dealers out there that are not authorized resellers. What that means to you is that if you buy a projector from them, you may not be able to get it repaired under the warranty. Or you may be receiving a dumbed-down version of the projector.

Rest assured, AVPartner is an authorized and preferred reseller of every brand that we feature on this website.

Shipping Information
AVPartner.com can help you with tracking your order. Please make sure you have your order confirmation number handy when you call our customer service Department @ 800.619.4229

If you have already been given a tracking number to check your order you can visit the following websites and enter your tracking number.

Fedex - http://www.fedex.com/us/tracking

UPS - http://wwwapps.ups.com/etracking/tracking.cgi

Estimated* Projector Shipping Options:
Regular Shipping -- UPS Ground (3-5 day) $25.00**
Premium Shipping -- Overnight Next Day $80.00**

* Shipping cost may vary due to distance (West Coast, Hawaii, or Alaska) )and during specials.

** For oversized or heavy projectors final freight cost is subject to additional charges for weight or distance restrictions.

AVPartner.com ships your order according to the method that you selected upon checking out. Most projectors usually ship within 24 to 48 hours. Shipping charges if any will be added to the order at the time of shipment.

We strive to only feature products on AVPartner.com that are currently in stock. However, in the rare case that the item you are purcasing is on backorder with the manufacturer, we will notify you within one business day by email or phone.

Projection Screens, Whiteboards, Plasma Screens, Document Cameras and other accessories will be shipped according to product availability and manufacturing process.

A $25 minimum shipping charge is applied to all orders depending on weight of the product and how it will be shipped.

AVPartner.com is pleased to ship to Canada if the buyer has a vaild shipping account with UPS or FedEx which can be charged duties and other associated customes fees. Unfortunately, all other international orders are not eligible for shipping.

Our Return Policy
We offer a five (5) day return policy should you be dissatisfied with your projector purchase. Please contact our Customer Care Department at (800) 619-4229 for processing your return. We will then issue a Return Authorization Number. This number must be placed on all packaging of products being returned in order to process. All returns must be sent in original packaging in an unopened box. All returns for refund will be charged a 20% restocking fee plus the original outbound freight. (Lamps and Lenses are non-returnable)

In the unlikely event of a defective product return, we will exchange the product in accordance with the manufacturer's replacement policy within thirty (30) days of the date of original purchase.

For our Upgrade Exchange customers we offer a five (5) day full value upgrade policy. Projector may be returned for exchange or trade-up with no restocking fee. You pay only the difference between the original purchase price and the price of the new projector. Offer may not be available to our leasing customers.

Product that may be damaged during freight is the responsibility of the freight carrier. However, it is your responsibility to inspect and note any damage at time of delivery. Any damage must be reported in writing to the carrier representative at time of delivery if at all possible. Request a damage report or inspection report from the freight carrier. Concealed damage must be reported depending on carrier with (5) days or less. All product packaging and related components must be available for inspection. Contact the carrier for any claim associated with the damage. AVPartner.com is not liable for filing of claims or collection of damages.

All products covered under our return or exchange programs must be shipped/returned in new condition to our facility complete with the original packaging, all documentation including blank warranty certificate, manuals, cables and accessories, within five (5) days of receipt by you, via minimum 2nd day freight with insurance for the full value of the original purchase.

Our Warranty
All new projectors come with the standard manufacturer's warranty. All demo machines have warranties ranging from full warranty to no warranty. Demo machine warranty is on a per machine basis. Please call or email with warranty length for particular models.

AVPartner.com is not responsible or liable for any incidental, consequential, or other damages arising from the sale and/or use of any product or service provided or associated in connection with this agreement, including but not limited to loss of profits, claim of indemnity, loss of performance, loss of data, contributory loss or failure, or any other damages arising from the purchase or use of said equipment or service provided by AVPartner.com.